No Heat in Stony Plain? Fix It Fast—Repair or Replace?

If your furnace quits in Stony Plain, don’t panic. We offer after-hours emergency service and give you the price up front before any work starts—even if parts or materials are needed.

? Book furnace help • Call 780-870-4328 (24/7)
We serve Stony Plain, Spruce Grove & Parkland County (we also cover Edmonton, but we prefer our local area so we can get to you faster—about a 20 km radius).

Repair or Replace? Our Easy Rule of Thumb

We look at three things on every call:

1. Age of the furnace

   • 0–10 years: usually fix it.

   • 10–15 years: compare repair cost vs. how much life is left.

   • 15+ years: replacement often wins for safety and reliability.

2. Cost of the repair

   • If one repair is 25–35% of the cost of a new furnace, and more issues are likely, replacement starts to make sense.

3. Heat-exchanger condition

   • Cracks, heavy rust, or CO risk = replace. Safety first.

No matter what, you see the total price before we begin. No surprises.

The 6 Most Common “No-Heat” Problems We Fix

• Bad igniter – won’t light the burners.

• Dirty/faulty flame sensor – lights then goes out.

• Blower/capacitor issue – motor won’t start or stalls.

• Pressure or limit switch trips – often airflow/return-air problems.

• Control board fault – needs testing and replacement.

• Condensate/venting issue – clear drains and confirm proper 636 venting where required.

What Happens on an After-Hours Call

1. Quick phone triage (safe checks you can try).

2. Red Seal tech dispatched with the right parts and meters.

3. On-site diagnosis + up-front repair price before work starts.

4. Fast fix, then tests for ignition, temperature rise, and airflow.

5. Simple preventive tips so the same problem doesn’t come back.

When It’s Smarter to Replace

Choose a new furnace when one or more are true:

• The heat exchanger is cracked or questionable (CO risk).

• The unit is 15+ years old and breaking down often.

• The repair is 25–35% of a new, efficient system.

• You want better comfort (two-stage/variable-speed ECM) and lower noise.

What you get with our installs

• Heat-loss calculation → a right-sized furnace (no hot/cold rooms).

• Permits and inspections handled; installed to code.

• Clean-home practices (mats, shoe covers, tidy).

• Napoleon 9600 models in stock for faster installs.

• 2-year labour warranty on furnace installs; manufacturer parts per model.

• FinanceIt monthly payments—we’ll show your quote two ways (pay-in-full vs monthly).

Our 40-Point Furnace Tune-Up (What We Actually Do)

This isn’t a “wipe and go.” We check safety, combustion, electrical, and airflow.

• Safety/combustion: heat-exchanger check, CO test, flame/draft/pressure.

• Electrical: inducer motor amps, blower amps, capacitor health, board relays, low-voltage.

• Airflow: filter and return-air review, temp rise, condensate and vent check (636 where needed).

• Controls: thermostat calibration, safety limits, start/stop test.

Tip: Book before winter hits hard to avoid midnight breakdowns.

Real Local Examples

• Spruce Grove: Repeated high-limit trips from an undersized return. We fixed the ducting; customer kept their existing furnace (repair win).

• Parkland County: 18-year unit with a failed heat exchanger. We installed a right-sized Napoleon 9600, pulled permits, and the homeowner used FinanceIt monthly payments.

Why Over the Top Heating?

• 24/7 emergency service.

• Up-front, flat-rate pricing on ~90% of jobs—no-surprise guarantee.

• Red Seal journeymen, background checks, no-drug policy.

• Clean work (mats, shoe covers, tidy).

• Local first: Stony Plain, Spruce Grove & Parkland County (Edmonton as needed).

Ready for Fast, No-Surprise Help?

? Request a furnace repair or call 780-870-4328 (24/7).
Thinking about an upgrade? We’ll size it right, handle permits, and show FinanceIt monthly options.

FAQ

Do you service Edmonton? Yes. We focus on Stony Plain, Spruce Grove & Parkland County, but we do serve Edmonton when needed.
Will I see the price first? Yes. If parts or materials are needed, we show the total price before work begins.
Do you pull permits? Yes, when required, and we handle inspections.
What’s in your tune-up? A 40-point checklist—from heat-exchanger inspection to inducer motor amperage and full safety tests.
How do you decide repair vs replace? Age, true repair cost, and heat-exchanger condition. Safety and long-term value lead the choice.